Resolve customer complaints faster with generative AI
Boost customer retention and lifetime value by improving complaint analysis with Teradata VantageCloud and ClearScape Analytics™.
Boost customer retention and lifetime value by improving complaint analysis with Teradata VantageCloud and ClearScape Analytics™.
Companies receive millions of customer complaints each year. And many come in the form of emails and phone calls, all of which are captured as unstructured data. Identifying and resolving these issues is often a manual, time-consuming, and costly process.
VantageCloud and ClearScape Analytics provide a seamless way to optimize customer complaint analysis and accelerate the resolution process. With the LLM-powered Customer Complaint Analyzer, you can quickly unlock insights about complaints and automatically generate user-friendly explanations and answers.
See how your team can optimize complaint resolution and improve customer retention. In our free, hands-on demo environment for ClearScape Analytics, explore how you can:
Leverage advanced analytics and generative AI to classify and address questions and complaints faster than ever before. With VantageCloud’s generative AI capabilities, you can:
See firsthand how you can streamline your user complaint process and increase customer satisfaction. Test drive ClearScape Analytics in our free, self-service demo environment.